Reference

How br77 Handles Your Personal Information

When you open an account with br77, we collect certain personal details to verify your identity and process payments through bKash, Nagad, and Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and tracking disclosureBangladesh-eligible region scope

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Data We Hold and Why We Hold It

br77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information you provide when creating your account — your name, email address, date of birth, and phone number. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we also record the transaction reference and wallet number associated with that payment. This

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is necessary to process your funds correctly and to match inbound payments to your account. Device data is collected automatically: your IP address, browser type, and session timestamps help us detect unusual login activity and keep your account secure. We do not store your full bKash
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PIN or Nagad/Rocket credentials — those remain inside the respective wallet apps. We retain your account data for as long as your account is active and for a period after closure as required by applicable regulation in your eligible region. You may request a copy of
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the data we hold on you at any time by contacting our support team. All data transfers between your device and our servers are encrypted. Whether this policy applies to you depends on your local law and the region in which you access br77.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or remove the personal data we hold, our support team handles privacy requests directly. Send your request through the channel that suits you — we'll confirm receipt and respond within the timeframe required by your eligible region's applicable rules.

Live Chat Reach us through the live chat widget on br77. State that your message is a privacy request so our team routes it to the right person without delay.

Email Support Send your data request to our support email listed on the contact page. Include your registered phone number or account ID to speed up verification.

Account Dashboard Some data corrections — like updating your phone number linked to your bKash or Nagad wallet — can be done directly inside your account settings panel.

HOW WE PROTECT YOU

Our Data Handling Commitments to You

We treat your personal information as something that belongs to you. Our role is to hold it carefully, use it only for the purposes stated here, and make it straightforward for you to exercise your rights. Here is how we approach each key area.

Payment Data Handling bKash, Nagad, and Rocket transaction references are stored only to match payments to your account. We do not share wallet numbers with third parties outside our payment processing chain.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security Measures Login attempts are monitored against your registered device and IP history. Unusual access triggers an OTP check to your registered mobile number before the session continues.

Data Retention and Deletion We hold your data while your account is open. After closure, retention periods depend on applicable rules in your eligible region. Verified deletion requests are processed and confirmed in writing.

Common Questions About Your Data on br77

These are the questions we hear most often about how we collect and use personal information. If yours is not here, contact us directly through live chat or email.

We collect your name, email, phone number, and date of birth at registration. If you verify your identity, we also hold a copy of the document you submit.

We record the wallet number and transaction reference linked to each deposit or withdrawal so we can match payments to your account. We do not store your wallet PIN or password.

Yes. Send a data access request via live chat or email with your registered account details. We will compile and send you a copy within the timeframe required by your eligible region.

Contact support with a deletion request after closing your account. We will remove your data subject to any retention obligations under applicable rules in your eligible region.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with identity verification services where required. We do not sell your data.

All data is encrypted in transit. Logins from unrecognised devices trigger an OTP sent to your registered mobile number before access is granted to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Accountbr77 Login

How br77 Handles Your Personal Information

Contact Us About Your Privacy Rights

Our Data Handling Commitments to You

Common Questions About Your Data on br77

01 What personal data does br77 collect when I open an account?

02 Does br77 store my bKash or Nagad wallet number?

03 Can I request a copy of all the data br77 holds on me?

04 How do I ask br77 to delete my personal data?

05 Does br77 share my information with third parties?

06 How does br77 protect my account from unauthorised access?

Privacy Policy

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